Privacy & cookie notice
How we handle personal data and customer drawings submitted through this website.
Who we are
Van Driel Engineering Ltd, Roudham Road, East Harling, Norwich, Norfolk NR16 2QN. Registered in England and Wales, company number 03291328.
What we collect
- Information you type into the contact or quotation forms: name, company, email address, telephone number, and the content of your enquiry.
- Any files you attach: drawings, models, photographs and similar.
- Technical information recorded with each submission: your IP address, browser user agent and the page the form was submitted from. This is retained for security and abuse prevention.
Why we use it, and our lawful basis
- To respond to your enquiry and prepare a quotation. Lawful basis: legitimate interests, and steps taken at your request prior to entering a contract.
- To keep a record of enquiries. Lawful basis: legitimate interests in maintaining commercial records.
- To prevent abuse of the forms. Lawful basis: legitimate interests in protecting our systems.
Your drawings
Uploaded drawings and technical files are used to assess, quote and deliver your enquiry. They are not used for marketing. Where the requested scope requires a specialist manufacturing process, the technical information needed to assess, quote or deliver that process may be shared with the relevant trusted UK manufacturing partner. Intellectual property in your drawings remains yours.
Retention
We keep general enquiry correspondence for 24 months. Drawings and technical files relating to a placed order are kept for the life of the contract plus any applicable statutory retention period. Where an enquiry does not result in an order, the correspondence is held for the 24-month period above and the files are deleted with it.
Who we share it with
Personal data is not sold or shared for marketing, and it is not transferred outside the United Kingdom. Relevant staff within our wider UK engineering group may receive or access enquiry information where needed to review, quote, coordinate or deliver the work. Access is limited to people involved in handling the enquiry or resulting project.
Where an enquiry or agreed project requires a specialist manufacturing process that is not carried out by Van Driel, we may share the minimum necessary contact, drawing, specification and project information with the selected trusted UK manufacturing partner so that the work can be assessed, quoted or delivered. We do not provide that information to partners for their own marketing.
Personal data may also be accessible to our website hosting and email provider, Kaweb, in the course of providing those services to us.
Cookies
This website sets one cookie: a PHP session cookie, used solely to protect the enquiry forms against cross-site request forgery. It contains no personal information, is not used for tracking, and expires when you close your browser. No analytics, advertising or third-party tracking cookies are set by this site as delivered.
The map on our Location page
Our Location page offers an interactive map of the works, supplied by Google Maps. It is not loaded when the page opens. The page shows a static panel held on our own server, and the Google map is requested only if you press the button that loads it.
If you do press it, your browser connects directly to Google. At that point Google receives your IP address and may set its own cookies, under Google's privacy policy, over which we have no control. If you would rather not do that, the address and telephone number are given in full on the page, and the “Open in Google Maps” link takes you to Google's own site instead, loading nothing into ours.
This is the only feature on this website capable of contacting a third party, and it does nothing at all unless you ask it to.
Your rights
You have the right to request access to the personal data we hold about you, to have it corrected or erased, to restrict or object to its processing, and to data portability. To exercise any of these rights, write to the address above or email [email protected].
If you are not satisfied with our response you may complain to the Information Commissioner's Office at ico.org.uk.
Changes
This notice was last updated on 28 September 2026.